Privacy Policy

Last updated: June 8, 2026

VTNE Exam Prep ("we," "us," or "our") operates the website https://vtneexam.com (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly and information generated automatically when you use the Service:

• Account information — your name and email address when you register.
• Payment information — processed securely by our third-party payment processor (Stripe). We do not store your full card details on our servers.
• Usage and performance data — practice exam results, scores, study activity, and progress used to power your analytics dashboard.
• Technical data — IP address, browser type, device information, and cookies collected automatically.

2. How We Use Your Information

• To create and manage your account and provide the Service.
• To process payments and manage subscriptions.
• To personalize your study experience and generate performance analytics.
• To send transactional emails (e.g., account verification, password resets, receipts).
• To maintain security, prevent fraud, and comply with legal obligations.

3. Cookies

We use cookies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling them may affect functionality such as staying logged in.

4. How We Share Information

We do not sell your personal information. We share data only with trusted service providers who help us operate the Service, including:

• Payment processing — Stripe.
• Email delivery — our SMTP/email provider for transactional messages.
• Hosting — our web hosting provider.

We may also disclose information when required by law or to protect our rights, users, or the public.

5. Data Security

We use reasonable technical and organizational measures, including encryption in transit (HTTPS) and hashed passwords, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account and performance data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the email below.

8. Children's Privacy

The Service is intended for users who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date above. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at support@vtneexam.com.

Not affiliated with the AAVSB or the VTNE.